🔒 Privacy Policy

AJPlate Privacy Policy

Last Updated: December 1, 2025

Important Notice:

This Privacy Policy explains how AJPlate ("we", "us", "our", or "the Platform") collects, uses, stores, and protects your personal information when you access or use the AJPlate mobile application and related services. By using AJPlate, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information provided directly by you, including:

  • Full name
  • Email address
  • Mobile number
  • Account login details
  • Payment-related information (processed securely via third-party providers)
  • Uploaded listing details (e.g., plate numbers, images, descriptions)

Note: AJPlate does not store full credit or debit card details.

1.2 Usage Information

Automatically collected data such as:

  • Device information (model, operating system, device ID)
  • IP address
  • Browser type
  • App interactions and activities
  • Log data and analytics
  • Session duration and navigation patterns

1.3 Location Information

We may collect approximate location data to:

  • Improve search relevance
  • Tailor content to your region
  • Enhance security and fraud prevention

Note: Exact GPS tracking is not collected unless explicitly permitted by your device settings.

1.4 Communication Data

We may collect:

  • Messages or inquiries sent to AJPlate support
  • Notifications, alerts, or emails exchanged with us
  • Reports of disputes, fraud, or violations

2. How We Use Your Information

AJPlate uses collected information for the following purposes:

1

Account Management

To create and manage your account

2

Platform Services

To enable listing, buying, and selling of number plates

3

Payment Processing

To process subscription payments and in-app purchases

4

Evaluation Services

To provide evaluation services

5

Communication

To communicate service updates, alerts, or marketing messages

6

User Experience

To improve user experience and app performance

7

Security & Fraud Prevention

To detect, prevent, and investigate fraud or misuse

8

Legal Compliance

To comply with UAE legal obligations

2.1 Analytics & Development

To analyze usage for product improvement and development

3. Payment Information

Secure Payment Processing: All payments within AJPlate are processed by secure, authorized third-party payment providers. We do not store, access, or retain your full payment card numbers or sensitive financial information.

4. Sharing of Information

AJPlate does not sell or rent your personal information. We may share information only in the following cases:

4.1 With Service Providers

Trusted third parties who assist with:

  • Payment processing
  • Analytics
  • Cloud hosting
  • Security
  • App functionality

These providers are bound by confidentiality agreements.

4.2 For Legal Compliance

We may disclose information when required to:

  • Comply with UAE laws and regulations
  • Respond to lawful legal requests
  • Assist law enforcement or government authorities

4.3 To Protect AJPlate and Its Users

We may share information if necessary to:

  • Prevent fraud or illegal activity
  • Enforce our Terms & Conditions
  • Protect rights, safety, and property

5. Data Storage & Security

We use industry-standard technical, administrative, and physical safeguards to protect data.

Data may be stored inside or outside the UAE using secure cloud services.

Despite strong measures, no system can guarantee absolute security; users share information at their own risk.

AJPlate is not liable for breaches caused by third-party service providers or factors beyond reasonable control.

Encryption

Data encrypted during transmission and storage

Access Controls

Strict authentication and authorization protocols

Regular Audits

Continuous security monitoring and testing

6. User Rights

Depending on applicable law, you may have the right to:

Access Rights: Access the personal data we hold about you
Correction Rights: Update or correct your information
Deletion Rights: Request deletion of your data (subject to legal retention requirements)
Marketing Preferences: Disable marketing communications
Settings Management: Manage your app permissions and settings

To exercise these rights, contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain information for as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our Terms

Inactive accounts may be removed after a reasonable period.

8. Cookies & Tracking Technologies

AJPlate may use cookies, analytics tags, and similar technologies to:

  • Improve app functionality
  • Understand user behavior
  • Personalize content
  • Enhance security

You may manage cookies through device or browser settings.

9. Third-Party Links

AJPlate may contain links to third-party websites or services. We are not responsible for:

  • Their content
  • Their privacy policies
  • Their security practices

Users should review third-party policies independently.

10. Children's Privacy

AJPlate is strictly limited to users aged 18 years or older.

We do not knowingly collect personal information from minors.

Any account found to be used by a minor will be terminated.

11. International Data Transfer

Your information may be processed or stored in countries outside the UAE through trusted cloud providers.

We ensure reasonable safeguards for cross-border data protection.

12. Updates to Privacy Policy

AJPlate may modify this Privacy Policy at any time.

Updated versions will be published within the app.

Continued use of the Platform indicates acceptance of the updated policy.

13. Contact Information

For questions, requests, or concerns regarding privacy or data protection, please contact us:

Email: info@ajplate.com
Phone: +971 58 666 6684
Address: Ajman, United Arab Emirates
Privacy Commitment:

By using AJPlate, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy and handling your data with care and transparency.